Shipping Policy

Effective Date: September 18, 2026

At Softcraft Club, we understand that receiving household essentials quickly and reliably matters. Our shipping policy is designed to provide transparency from checkout to delivery.

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1. Shipping Rates

We provide:

Free shipping on eligible orders.

For orders under $10.00, a shipping fee of:

$5.99

will be applied during checkout.

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2. Order Processing Time

Orders are typically processed within:

1–3 business days

after payment confirmation.

Orders are not processed on weekends or major holidays.

Processing times may vary during:

• Promotional periods;
• Holiday seasons;
• Unexpected supply chain events.

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3. Delivery Time

After processing, estimated delivery times may vary depending on:

• Shipping destination;
• Carrier availability;
• Weather conditions;
• Transportation delays.

Customers will receive tracking information when available.

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4. Shipping Address Accuracy

Customers are responsible for providing accurate shipping information.

If an order is returned due to an incorrect address provided by the customer, additional shipping costs may apply.

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5. Lost or Delayed Packages

Once an order has been transferred to the shipping carrier, delivery status is controlled by the carrier.

If your package appears delayed or lost, please contact us and we will assist in reviewing available shipping information.